Police College

Presentation:

CMMS along with other Community Mediation providers in Toronto organizes presentation sessions at C.O. Bick Police College on regular basis to Police officers in training on Mediation and its benefits to the work they do in the community. The sessions are offered as follows:

Who We Are:

CMMS has been providing free community mediation services to residents of the City of Toronto since its inception in 2001. We have rosters of trained volunteer mediators who are representatives of the communities we serve. They come from many different backgrounds, speak many languages and are available in every part of the city within the GTA.

What We Do:

We meet privately with parties in a conflict, and then bring them together with our mediators to help them understand the problem and find a resolution that works for everyone. The conflict is resolved in 3 out of 4 cases that go to mediation. Community mediation is free and confidential. We will report back the outcome of a case referred, but we can’t share the details, reasons or our assessment of the situation.

The conflict resolution service also encompasses counseling services on parenting, anger management, building youth leadership for the at-risk youth, school drop outs and restoring communal harmony in case of racial discrimination, hate crimes and systemic barriers against African and Caribbean communities. CMMS also intervenes with African Canadian Parents whose children have been taken away by Children’s' Aid Society to reunite the family by counseling/advising with a view to changing inappropriate behaviour in the family.

Kinds of Conflicts We Mediate:

CMMS can help with virtually any problem that occurs in peoples’ private lives. We serve residents, businesses, institutions, schools, individuals and groups.

• Neighbour Conflicts (Noise, parking, fences, property issues)
• Housing issues (co-ops, non-profit, social housing)
• Landlord/Tenant problems (maintenance, privacy, noise)
• Legal/Commercial Claims (small claims, contractors, business issues)

What Is the Benefit to the Police?

• Fewer repeat visits (frees up their time for the other important works they do)
• De-escalates the conflict (prevents it becoming a more serious criminal matter)
• It is free and confidential (if it doesn’t work, there is nothing lost)
• Resolves the problem (successful resolution in 3 of 4 cases that are mediated)

How Can the Police Make a Referral?

• BEST: Get consent to give us the parties names and numbers and we will call them.
• GOOD: Give our number to the parties and encourage them to call us.

*Note: The Earlier a Conflict is referred, the more likely it is that
Mediation will work

"The Executive Director of CMMS, Robin Edoh at one of the C.O. Bick Police College Presention Sessions"

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